FAQts

FAQts

If you have questions about our products or want to learn more, explore the FAQs below. If your question isn't answered, feel free to email us at info@bubblyjs.com, and we'll respond as soon as possible.

BubblyJs Products

• What types of products does BubblyJs offer?
  We provide merchandise designed for prerolls and premium custom inked products.

Product Use

• How do I use my BubblyJs pre-roll chillum?
  Simply remove the chillum, insert your preroll, light, and enjoy!

Warranty Information

• What is the warranty on BubblyJs products?
  We currently do not offer warranties on merchandise. If you receive a defective product, please contact us within 24 hours of receipt at info@bubblyjs.com.
  
  
• We do offer a LTD Lifetime Warranty on the pre-roll chillums. 

Payments & Shipping

• What payment methods are accepted?
  We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.

• How long does it take for orders to arrive?
  Orders typically ship within 14 business days for custom products and 2 business days for chillums. Shipping times vary based on location. 

• Can I track my order?
  Yes, you will receive a tracking number once your order ships.

Return Policy

• What is the return policy?
  Due to the custom nature of our products, we do not offer refunds.

Contact Us

• You can reach us via email at info@bubblyjs.com. Customer service hours are Monday-Friday, 9am-5pm PST.